Non-motor insurance comprise of several lines example goods-in-transit, professional indemnity, burglary, personal accident etc. Each non-motor insurance claim has its own precise claims procedure and requirements which are explained in detail by our well trained customer friendly claims staff whenever a claim is made.

What to do when an insured event happens:
As soon as you discover loss or damage to your assets, you need to report it to us. If you think that the loss or damage is due to a criminal act, you should report it to the police immediately. You should write down as many details as possible about what happened and when. You should if possible undertake measures to reduce further losses or damage to the affected asset without endangering yourself or others.
Generally, when an accident occurs the insured should comply with the following,
•Report to the police.
•Contact the insurers and fill the specific claim form.
•Do not settle or negotiate to settle, admit or repudiate any claim without our consent.
•Forward all relevant documentary evidence in respect of the loss.
•Forward all claims, writs of summons or letters from third parties to us unanswered.